Privacy Policy

M&M Pepperpot Hospitality trading as The Star

This Privacy Policy explains how The Star uses the personal data we collect from you.

What Data Do We Collect?

Personal identification information (name, phone number, email address and address)

How Do We Collect Your Data?

You directly provide us with your details when you make a booking or drop-in visit to The Star. Bookings can be made over the phone, or via our online booking system. Drop-in visits will be recorded at the time of occurrence.

How Will We Use Your Data?

We will use your data to:: Manage bookings. Carry out contact tracing, should it be needed. We may contact you about your booking or contact tracing. We will always keep your data secure and will never sell your data.

How Do We Store Your Data?

For pre-booked visits, we store your data electronically in a secure cloud-based system. For drop-in visits we will write your details down on paper and store securely in a locked filing cabinet/box.

How Long Do We Keep Your Data?

We will only keep your data for as long as required to enable us to carry out contact tracing (if contact tracing us required). Currently 21 days

Your Rights

The Right To Access

You have the right to access personal data held about you.

The Right To Rectification

You have the right to request data held about you is rectified, if you believe it is incorrect. You also have the right to request our company complete information about you that you believe is incomplete.

The Right To Erasure

You have the right to request our company erase your data, under certain conditions.

The Right To Restrict Processing

You have the right to request that our company restricts processing of your data, under certain conditions.

The Right To Object To Processing

You have the right to object to our company’s processing of your data, under certain conditions.

The Right To Portability

You have the right to request that our company transfer the data we have collected about you to another organisation, or directly to you, under certain conditions.

Our responsibilities

If you make a request, we have one calendar month to respond to you.

If you wish to make a request please contact us using the details below to make a request:
Email: stargodalming@gmail.com
Tel: 01483417717

Document history

This document was created on 24/06/2020 and will be next reviewed during December 2020.

Next Review Target Date: 1/12/2020